Privacy Policy
Effective Date: February 17, 2026
The Well Yard (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.thewellyard.com (“Website”).
By using this Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information You Provide
When you:
Request an appointment
Complete a contact form
Subscribe to communications
Submit intake information
Contact us directly
We may collect:
Name
Email address
Phone number
Appointment preferences
Any information you voluntarily provide
We do not sell, rent, or share your mobile number with third parties for marketing purposes. Your information is used only to communicate with you about appointments and services, and you may opt out of text messages at any time
Please do not submit sensitive medical information through unsecured website forms.
B. Automatically Collected Information
When you visit our Website, we may automatically collect:
IP address
Browser type
Device type
Pages visited
Time spent on pages
Referring website
This information is collected through cookies and similar technologies.
2. Use of Cookies and Tracking Technologies
We may use:
Cookies
Google Analytics
Marketing pixels
Conversion tracking tools
These technologies help us:
Understand website traffic
Improve user experience
Measure advertising performance
Optimize marketing campaigns
You may disable cookies through your browser settings. Disabling cookies may affect website functionality.
3. Appointment Scheduling & Jane Software
We use Jane as our third-party practice management and scheduling provider.
When you book an appointment:
Your information is collected and stored within Jane’s secure system.
Jane operates independently and maintains its own privacy and security policies.
We encourage you to review Jane’s privacy practices directly at:
https://jane.app/legal/privacy-policy
4. SMS/Text Messaging
If you provide your mobile phone number, you consent to receive SMS messages from The Well Yard regarding:
Appointment reminders
Scheduling confirmations
Practice-related notifications
Message frequency may vary. Standard messaging and data rates may apply.
You may opt out at any time by replying STOP to any message.
Consent to receive SMS messages is not required as a condition of receiving services.
5. How We Use Your Information
We may use collected information to:
Schedule and manage appointments
Communicate with you
Improve our Website
Analyze website performance
Comply with legal obligations
Prevent fraud or misuse
We do not sell your personal information.
6. HIPAA & Health Information
Protected Health Information (PHI) is collected and maintained within our secure practice management system (Jane), not through general website browsing.
While we take reasonable steps to safeguard information submitted through this Website, online transmissions are not 100% secure.
If you are an active patient, your health information is protected under applicable healthcare privacy laws.
For more information, please request our Notice of Privacy Practices.
7. Information Sharing
We may share information with:
Service providers (such as Jane and website hosting providers)
Analytics and advertising platforms
Legal authorities when required by law
We require third-party providers to maintain reasonable security practices.
We do not sell or rent personal information to third parties.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information.
However, no method of transmission over the internet is completely secure.
9. Your Privacy Rights
Depending on your state of residence, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
To exercise these rights, please contact us at:
[Insert Practice Email Address]
[Insert Practice Phone Number]
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
11. Children’s Privacy
This Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
12. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be reflected by revising the Effective Date at the top of this page.
Your continued use of the Website constitutes acceptance of any changes.
13. Contact Information
If you have questions about this Privacy Policy, please contact:
The Well Yard
2741 Sutton Blvd Maplewood, MO 63143
allie@thewellyard.com
(314) 413-2706